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FAQ's

Our most commonly asked questions are listed below, but if you can't find what you're looking for, get in touch with us and our friendly staff will love to help.

General FAQ's

Why cruise with Captain Cook Fiji?

Where do Captain Cook Cruises depart from?

Do I need a visa to travel to Fiji?

What is included in a day cruise?

What are the key differences between a day cruise and a dinner cruise?

I have a medical condition. Can I still cruise with you?

Do you recommend that I take out travel insurance?

Do I need a visa to travel to Fiji?

When’s the best time of year to visit Fiji?

Where do Captain Cook Cruises depart from?

Why cruise with Captain Cook Fiji?

Booking your Cruise FAQ's

Why cruise with Captain Cook Fiji?

Where do Captain Cook Cruises depart from?

Do I need a visa to travel to Fiji?

What is included in a day cruise?

What are the key differences between a day cruise and a dinner cruise?

What are the cancellation fee's?

Can I pay be installments? How does that work?

What payment methods do you accept?

How do I check availability or book my cruise?

Small Ship Cruises FAQ's

Why cruise with Captain Cook Fiji?

Where do Captain Cook Cruises depart from?

Do I need a visa to travel to Fiji?

What is included in a day cruise?

What are the key differences between a day cruise and a dinner cruise?

How does Captain Cook Cruises give back to local communities?

I would like to give something back to the villages or schools that we visit. What do you suggest?

Is there anything I should be mindful of when visiting local communities?

What do we do in Port on the middle day of our 7 day Cruise?

Can I join or depart a cruise part way through?

Can you arrange special events for me?

Can I bring my own food and alcohol on board?

I have specific dietary requirements - how would you cater for me?

Is the water on board safe to drink?

What are the meals like?

What should I pack for my Reef Endeavour cruise experience?

Do I need to pre-book optional activities such as diving and the spa?

Can I do my laundry on board?

Do you provide linen, towels and amenities?

What voltage is the power supply on board/in Fiji?

Are there electrical outlets on board?

Can I get mobile phone reception during my cruise?

Can I access the internet on board?

Are your Small Ship Cruises suitable for those with limited mobility?

What facilities are available on board?

What is Reef Endeavour’s Star Rating

What is the accommodation like on board Reef Endeavour?

I don’t have children and am looking for a relaxing holiday. Are your cruises also suitable for me?

Are your small ship cruises suitable for families?

Will I need to have local currency? Can I change currency on board?

How do I pay for extras on board the ship?

What activities and other extras are at additional cost to my cruise package?

What is included with my small ship cruise package?

Do your crew speak any languages other than English?

What are the crew like?

Can I join or depart a cruise part way through?

What happens when the weather is bad?

How many guests will be on my cruise?

How do I check in when I arrive for the cruise

Can you arrange transfers to & from my hotel before and after my cruise?

Day & Dinner Cruises FAQ's

Why cruise with Captain Cook Fiji?

Where do Captain Cook Cruises depart from?

Do I need a visa to travel to Fiji?

What is included in a day cruise?

What are the key differences between a day cruise and a dinner cruise?

How do I book a bure on Tivua Island?

Do you offer children’s activities on the day and dinner cruises?

What happens if the weather is bad?

Do you allow children on the day and dinner cruises?

How many passengers are on your cruises?

What activities are available on the day cruise? Do I need to book?

Are meals included? How about special dietary requirements?

Can you arrange transfers to & from my hotel before and after my cruise?

How long before departure do I need to arrive?

Where do the day & dinner cruises depart from?

Charter and Private Events FAQ's

Why cruise with Captain Cook Fiji?

Where do Captain Cook Cruises depart from?

Do I need a visa to travel to Fiji?

What is included in a day cruise?

What are the key differences between a day cruise and a dinner cruise?

Can I hire Tivua Island exclusively?

How many guests can you cater for?

Can I hire your fleet for my event?

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Testimonials

Hear what our past guests have to say

Fabulous - beyond my expectations!

Penny
Tivua Day Cruise
Day Cruise
26 August 2022
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Absolutely perfect

Zakery
Tivua Day Cruise
Day Cruise
26 August 2022
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Captain Cook Fiji is a Multi-Award Winner in the Industry