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FAQ's

Our most commonly asked questions are listed below, but if you can't find what you're looking for, get in touch with us and our friendly staff will love to help.

General FAQ's

Why cruise with Captain Cook Fiji?

Where do Captain Cook Cruises depart from?

Do I need a visa to travel to Fiji?

What is included in a day cruise?

What are the key differences between a day cruise and a dinner cruise?

I have a medical condition. Can I still cruise with you?

Do you recommend that I take out travel insurance?

Do I need a visa to travel to Fiji?

When’s the best time of year to visit Fiji?

Where do Captain Cook Cruises depart from?

Why cruise with Captain Cook Fiji?

Booking your Cruise FAQ's

Why cruise with Captain Cook Fiji?

Where do Captain Cook Cruises depart from?

Do I need a visa to travel to Fiji?

What is included in a day cruise?

What are the key differences between a day cruise and a dinner cruise?

What are the cancellation fee's?

Can I pay be installments? How does that work?

What payment methods do you accept?

How do I check availability or book my cruise?

Small Ship Cruises FAQ's

Why cruise with Captain Cook Fiji?

Where do Captain Cook Cruises depart from?

Do I need a visa to travel to Fiji?

What is included in a day cruise?

What are the key differences between a day cruise and a dinner cruise?

Can you arrange transfers to & from my hotel before and after my cruise?

How do I check in when I arrive for the cruise

How many guests will be on my cruise?

What happens when the weather is bad?

Can I join or depart a cruise part way through?

What are the crew like?

Do your crew speak any languages other than English?

What is included with my small ship cruise package?

What activities and other extras are at additional cost to my cruise package?

How do I pay for extras on board the ship?

Will I need to have local currency? Can I change currency on board?

Are your small ship cruises suitable for families?

I don’t have children and am looking for a relaxing holiday. Are your cruises also suitable for me?

What is the accommodation like on board Caledonian Sky?

What facilities are available on board?

Are your Small Ship Cruises suitable for those with limited mobility?

Can I access the internet on board?

Can I get mobile phone reception during my cruise?

Are there electrical outlets on board?

What voltage is the power supply on board/in Fiji?

Do you provide linen, towels and amenities?

Can I do my laundry on board?

Do I need to pre-book optional activities such as diving and the spa?

What should I pack for my Caledonian Sky cruise experience?

What are the meals like?

Is the water on board safe to drink?

I have specific dietary requirements - how would you cater for me?

Can I bring my own food and alcohol on board?

Can you arrange special events for me?

Can I join or depart a cruise part way through?

What do we do in Port on the middle day of our 7 day Cruise?

Is there anything I should be mindful of when visiting local communities?

I would like to give something back to the villages or schools that we visit. What do you suggest?

How does Captain Cook Cruises give back to local communities?

I’m staying at a Mamanuca Resort and would like to join your 3 Night Cruise – Can you pick me up

Day & Dinner Cruises FAQ's

Why cruise with Captain Cook Fiji?

Where do Captain Cook Cruises depart from?

Do I need a visa to travel to Fiji?

What is included in a day cruise?

What are the key differences between a day cruise and a dinner cruise?

How do I book a bure on Tivua Island?

Do you offer children’s activities on the day and dinner cruises?

What happens if the weather is bad?

Do you allow children on the day and dinner cruises?

How many passengers are on your cruises?

What activities are available on the day cruise? Do I need to book?

Are meals included? How about special dietary requirements?

Can you arrange transfers to & from my hotel before and after my cruise?

How long before departure do I need to arrive?

Where do the day & dinner cruises depart from?

Charter and Private Events FAQ's

Why cruise with Captain Cook Fiji?

Where do Captain Cook Cruises depart from?

Do I need a visa to travel to Fiji?

What is included in a day cruise?

What are the key differences between a day cruise and a dinner cruise?

Can I hire Tivua Island exclusively?

How many guests can you cater for?

Can I hire your fleet for my event?

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Testimonials

Hear what our past guests have to say

We can’t speak highly enough of the staff and service, so helpful, friendly and warm. We would definitely cruise with you again

Hadrian
Small Ship Cruises
4 Night Cruise
1 August 2023
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The crew is so amazing and lovely, we had such an amazing stay and made new friends as well. Thank you so much for everything.

Eugene
Small Ship Cruises
4 Night Cruise
25 July 2023
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Captain Cook Fiji is a Multi-Award Winner in the Industry